This Privacy Policy (“Policy”) governs the collection, use, and processing of personal data in connection with the Rentibox platform and related services provided by Rentibox (“Rentibox”, “the Company”, “we”, “our”, or “us”). The Rentibox service includes the website located at https://rentibox.com/ (the “Site”) and any related products, applications, or services (collectively, the “Services”).
Introduction
Welcome to Rentibox (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and related services (collectively, the “Services”). If you do not agree with this policy, you should not use our Services.
Data Controller
Rentibox acts as the data controller for your personal data.
Contact Details
- Email: customerservice@rentibox.com
- Company: Rentibox
- Address: Espoo, Finland
Information We Collect
We may collect and process the following categories of personal data:
Information You Provide
- Full name
- Email address
- Phone number
- Billing and payment details
- Company information (if applicable)
Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Usage data (pages visited, time spent, interactions)
- Cookies and tracking technologies
Transaction and Booking Data
- Subscription details
- Payment history
- Booking records
- Service usage activity
How We Use Your Data
We use your data to provide and operate our Services, manage bookings, subscriptions, and payments, communicate with you (including support, updates, and notifications), improve our platform and user experience, ensure security and prevent fraud, and comply with legal obligations.
Legal Basis for Processing (GDPR)
We process your personal data based on contractual necessity to deliver our Services, legal obligations to comply with applicable laws, legitimate interests such as improving services, security, and analytics, and your consent where required for marketing communications.
Sharing Your Data
We do not sell your personal data. We may share your data with payment processors, hosting and infrastructure providers, analytics providers, CRM and communication tools, and legal authorities if required by law. All third parties are required to handle your data securely and in compliance with applicable regulations.
International Data Transfers
Your data may be transferred and processed outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) and Data Processing Agreements (DPAs).
Data Retention
We retain your personal data only as long as necessary, including while your account is active, to fulfill contractual obligations, and to comply with legal and tax requirements. After that, your data will be deleted or anonymized.
Your Rights (GDPR)
You have the right to access your personal data, correct inaccurate data, request deletion (“right to be forgotten”), restrict processing, object to processing, request data portability, and withdraw consent at any time. To exercise your rights, contact us at: customerservice@rentibox.com
Cookies and Tracking
We use cookies and similar technologies to ensure platform functionality, analyze traffic and usage, and improve user experience. You can manage or disable cookies through your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your data, including secure servers, encryption where applicable, access control, and monitoring and logging. However, no system is completely secure.